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Company Name

CallMiner
Contact Information 4310 Metro Parkway
Suite 210
Fort Myers, FL   33916
United States,
239-689-6463
Website http://www.callminer.com
Business Description CallMiner is a provider of conversation analytics solutions that deliver near real-time customer intelligence from recorded conversations. CallMiner`s suite of applications enables managers and executives to gain insight into why customers call, what they are saying and how agents are responding.
Product Description CallMiner Analytics Suite is a resource for analyzing Contact Center content that delivers complete business intelligence to drive performance improvement. Unlike solutions that rely on limited capabilities such as sampling and word spotting, CallMiner Analytics Suite analyzes all the content collected from Contact Center calls – and then applies sophisticated conversation analytics to extract meaningful information from it.
Products
Analytics Suite
CoreEngine
Tireless Supervisor
TrendMiner
Company Type PUBLIC


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